Shipping & Returns

SHIPPING INFORMATION

We aim for all orders to be shipped within 24 hours, Monday - Friday 9am - 5pm. Orders placed after 12pm will usually be shipped on the next working day.

We use UK Mail to deliver our orders.

 

RETURNS, REFUNDS AND EXCHANGES POLICY

How To Return An Item

Your item must be in its original unused condition to be returned unless there is a manufacturer defect. You must return the item within 14 days of your purchase.

Please email opal@opalsunshine.com to request a refund.

Mail your returned item to:

Opalsunshine
15 Haldane Terrace
Jesmond
Newcastle upon Tyne
NE2 3AN

Please Include a signed letter stating the reason for your return and the original receipt.

Return exceptions

Items cannot be returned if they have been opened.